Imp Info. for COD customers.
After COD orders are placed, we contact customers on phone to verify if it is a genuine order. Only after phone confirmation we dispatch the goods. We will make 2 attempts for phone confirmation before cancelling the order.
If you are an office goer and cannot pick up our confirmation call or courier person calls, please make an online payment.
Kind request not to ask for specific timings for delivery, as it is nearly impossible. Instead provide us your day time address. Please be assured no product details are neither mentioned on top of the packet nor shared with the courier company.
COD- Service (Limited Pincodes Available)
Kind Attn Customers:
If you do not have credit card/debit card and are ready to make a bank transfer or deposit in the bank, you can save on COD charges (included in shipping charges) of Rs 49/- (for all with cart value less than Rs 1199/-)
Our Bank Account Details:
ACCOUNT NAME: SIDDHARTHA TRADING
BANK NAME: KOTAK MAHINDRA BANK
ACCOUNT NO: 8211249263
ACCOUNT TYPE: CURRENT ACCOUNT
IFS CODE: KKBK0000431
BRANCH ADDRESS: BO. 837 / 1, BINNAMANGALA 1ST STAGE, INDIRA NAGAR 100 FT ROAD, BANGALORE -560038
Kotak Mahindra Bank or ING VYSYA Bank Branch Locator: http://www.kotak.com/atm-branch-locator.html
Before Transferring, at the time of placing the order, select the option "Bank Transfer" in the step-4 of the payment process (Single Page Check Out Page). Once you select "Pay Now", it will keep your order in pending.
After transferring the amount, kindly mail us at email@example.com with Subject: Order No: XXXXXXX and Amount Transferred- Rs: xxxx/-. Or call us at 080-2521 0089 to inform the same.
After transferring and mailing/call, we will make it a confirmed order. Kind request to wait for 1 working day to process the order.
Delivery Time: Maximum of 5-7 working days. Orders from Metros are generally delivered in 2-3 working days from Dispatch.
Shipping charges are higher in the case of COD, as courier companies charge us extra for collecting money on our behalf from the customer and depositing it to our account. To reduce the shipping charges burden on our customers, we have a slab based shipping charges for COD mode payments as mentioned below.
Shipping Charges - Cash-On-Delivery (Limited Pincodes Available)
If you feel we are a genuine company and are holding credit/debit card or net banking facility, kindly opt for online payment mode (credit card, debit card or net banking), as the shipping charges here are almost half of COD charges. If you are worried about misuse of your card details, the details that you feed are mentioned in a secured system (https://) owned by EBS Payment Gateway which is one of the largest payment gateway companies in India. We will not have any of your card details such as expiry date and all other sensitive imformation.
Merchant name on your statement will appear as "Siddhartha Trading" and not as "privyshop"